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Returns

Returns Policy

You may return any item for any reason for a full refund within 15 days of delivery. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). The item must be returned to us with the original box or packaging. Special custom made to order jewelry is not refundable.
 Jewelry that has been altered, resized, worn, used, modified or has been tampered with is not refundable.

You should expect to receive your refund within two to three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (4 to 10 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank or credit card company to process our refund request (5 to 10 business days).



If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

 


 

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